Delivery & Returns
All orders will be processed within 1-2 working days. We then aim to deliver all orders in 2 working days.
As soon as your order has been shipped you will receive a confirmation email outlining your order and your tracking information.
However, sometimes during sale periods or other busy periods, deliveries may take longer. You can track your order via the link in your confirmation email. If you have not received your delivery within 5 working days in the UK or 10 working days for international orders, please contact us via email. We do not ship on weekends or bank holidays.
UK POST: Royal Mail
Signed For 1st Class = £5
Delivery takes 1-2 working days
INTERNATIONAL POST: Royal Mail International Tracked = £9.90
Delivery takes 5-10 working days
Duties and Taxes
Any import duties and taxes are charged once the parcel has reached the destination country and these charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges as customs policies vary by country. If you have any questions related to customs charges you are advised to contact your local customs
By law, we must declare all items at their full price and cannot alter this amount to decrease international custom fees. If you refuse a shipment from Beanie Babes, you are responsible for the original shipping charges, any import fees that are incurred on the package, and the cost of returning the package to Beanie Babes. This amount will be deducted from your merchandise refund. In the instance, the return fee exceeds the amount of the merchandise plus shipping costs, the package will be abandoned and you will not be refunded.
All prices listed on our site are in GBP, and charged in GBP. The
bank that has issued your card determines the exact exchange rate that
you will pay, but in general it will match very closely with the going
exchange rates. To get an estimate of approximately what the exchange
rate currently is please use Google converter.
We do our best to make sure that items, their descriptions, measurements and colours are portrayed as accurately as possible. All product returns will be handled on an individual basis. If you would like to inquire about returning an item you purchased from us, please contact us by email at email@example.com and we will get back to you ASAP in order to discuss the issue and give you further instructions, should they be required.
In the event that an item needs to be returned, it must be on route back to us within 30 days of your receipt. The return shipment must be trackable and all applicable tracking numbers and/or tracking information must be provided to us by email as soon as the package has been shipped. Your refund will be applied once the package is received back at Beanie Babes and only then after we have inspected the returned item to ensure that it has not been worn, washed or damaged before being returned to us.
Please note that all transactions on sale items or items purchased with promo codes are final.